Privacy policy

PRIVACY POLICY

Last updated: December 16, 2025

Millonyx operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you, the customer, with a curated shopping experience. Millonyx is operated by Millonyx Commerce LTD and is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with the Services. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. It does not include anonymized or de-identified data.

Depending on how you interact with the Services and where you reside, we may collect or process the following categories of personal information:

  • Contact Information: name, email address, phone number, billing and shipping details

  • Payment Information: payment method details and transaction data (processed securely by payment providers)

  • Account Information: login credentials, preferences, and settings

  • Transaction Information: purchase history, cart activity, returns, exchanges, and cancellations

  • Communications: information you provide when contacting customer support

  • Device Information: IP address, browser type, device identifiers

  • Usage Data: interactions with the Services, browsing behavior, and navigation patterns

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

  • Directly from you when you use the Services or communicate with us

  • Automatically through cookies and similar technologies

  • From service providers acting on our behalf (e.g., payment processors, analytics, fulfillment partners)

  • From partners or other third parties as permitted by law

HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing and Improving the Services

To process transactions, fulfill orders, manage accounts, arrange shipping, facilitate returns, enable reviews, personalize your shopping experience, and improve our Services.

Marketing and Advertising

To send promotional communications and display advertisements based on your interactions with the Services, where permitted by law. You may opt out at any time.

Security and Fraud Prevention

To protect accounts, prevent fraud, investigate suspicious activity, and ensure the security of our Services.

Communication

To respond to inquiries, provide customer support, and maintain our relationship with you.

Legal Compliance

To comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our legal rights.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information in the following circumstances:

  • To Shopify, payment processors, fulfillment providers, analytics providers, and other service partners

  • To marketing and advertising partners, subject to applicable opt-out rights

  • When you direct or consent to such disclosure

  • Within our corporate group or affiliates

  • In connection with business transactions, legal obligations, or to protect rights and safety

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve its services. Your information may be transferred to and processed in countries other than your own. For more information, please review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com

You may exercise privacy rights related to Shopify-managed data through the Shopify Privacy Portal, where applicable.

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such third-party sites. Accessing them is at your own risk.

CHILDREN’S PRIVACY

The Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

SECURITY AND RETENTION

We implement reasonable safeguards to protect personal information; however, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

  • Access your personal information

  • Request deletion or correction

  • Request data portability

  • Opt out of targeted advertising or data sharing

You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing requests.

We will not discriminate against you for exercising your privacy rights.

INTERNATIONAL TRANSFERS

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page and reflected in the “Last updated” date.

CONTACT

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

📧 support@millonyx.com
Millonyx Commerce LTD